Customer Care

At The Rain Ritual, we’re dedicated to supporting your self-care journey with intention and care. All orders are lovingly processed within 1–3 business days, and you’ll receive tracking information as soon as your package ships. We offer free shipping on all orders to make your ritual even more accessible. If something isn’t right, we’re here to help—our customer care team is just an email away at therainritual@gmail.com, and we typically respond within 24–48 hours. You can also reach out via Instagram DM @therainritual for quick questions or tips. Every product we offer is 100% natural, cruelty-free, and crafted in small batches with no parabens, sulfates, or synthetic fragrances—because your body deserves mindful, gentle care.